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Study Shows Consumers Trust Websites More Than Google My Business

New study shows that local business websites are more important when it comes to customer confidence than Google My Business listings.

BrightLocal has compiled a comparative study examining how customers can discover data using GMB listings, local business websites and business directories.

Here are some of the report’s main results.

Google My Business vs. Business Websites Search conduct When questioned which kinds of local companies they are looking for in Google, customers replied: restaurants and cafes (56%) grocery stores (37%) clothing shops (34%) hotels and bed and breakfasts (34%) medical and healthcare practices (28%)


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